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Gholizadeh, M., Hamidizadeh, M., Sadeghpour, A. (2018). Strategic knowledge management excellence modeling (case study: mobarakeh steel company of esfahan). Electronic and Cyber Defense, 1(1), 73-113. doi: 10.47176/smok.2018.7311
Maryam Gholizadeh; Mohammad reza Hamidizadeh; Alijan Sadeghpour. "Strategic knowledge management excellence modeling (case study: mobarakeh steel company of esfahan)". Electronic and Cyber Defense, 1, 1, 2018, 73-113. doi: 10.47176/smok.2018.7311
Gholizadeh, M., Hamidizadeh, M., Sadeghpour, A. (2018). 'Strategic knowledge management excellence modeling (case study: mobarakeh steel company of esfahan)', Electronic and Cyber Defense, 1(1), pp. 73-113. doi: 10.47176/smok.2018.7311
Gholizadeh, M., Hamidizadeh, M., Sadeghpour, A. Strategic knowledge management excellence modeling (case study: mobarakeh steel company of esfahan). Electronic and Cyber Defense, 2018; 1(1): 73-113. doi: 10.47176/smok.2018.7311

Strategic knowledge management excellence modeling (case study: mobarakeh steel company of esfahan)

مدیریت راهبردی دانش سازمانی
Article 3, Volume 1, Issue 1, June 2018, Pages 73-113    PDF (1.23 M)
Document Type: Case study
DOI: 10.47176/smok.2018.7311
Authors
Maryam Gholizadeh* 1; Mohammad reza Hamidizadeh2; Alijan Sadeghpour3
1PhD of human resource management, senior expert, Irisan International Organization for Systems Engineering and Automation
2professor of business administration at Shahid Beheshti University
3PhD of human resources management, chief executive officer of Water and Wastewater Company of Qom
Receive Date: 10 May 2018,  Revise Date: 15 September 2018,  Accept Date: 01 August 2018 
Abstract
This research is conducted for introducing excellence model for strategic knowledge management in Mobarakeh Steel Company of Isfahan. In order to achieve this goal, the researchers employed a qualitative and quantitative method. Hence, the research is a compound one in terms of the methodology. In terms of data collection, this is an exploratory-descriptive (post-event) research. This applied research follows developmental goal. In the qualitative phase, it employs a Fuzzy-Delphi technique and designs an excellence model for strategic knowledge management in ten phases. The statistical population of the qualitative phase contained 30 academic and industry experts, and the statistical population of the quantitative method covered 521 knowledge workers (process owners, knowledge management team, knowledge facilitators, and strategic group) of Mobarakeh Steel Company. According to Cochran formula, 221 participants were selected as the sample. The validity of the qualitative data method was verified by Newman's validation method, and the reliability and validity of the quantitative method were affirmed by Cronbach's alpha coefficient and confirmatory factor analysis respectively. Data analysis was performed by Fuzzy-Delphi technique in the qualitative section. In the quantitative phase, the data were analyzed by SPSS and LISREL software. Finally, the strategic knowledge management excellence modeling (SKMEM) was presented with three components of strategy, process, and result, 13 criteria, and 80 sub-criteria. Having a score of 6177, it was suggested as a model for upgrading Mobarakeh Steel Company in Isfahan. Employing this model, the company can analyze the state of knowledge by presenting plans and actions to improve itself, and go on the path to excellence. The results of quantitative analysis also showed that Mobarakeh Steel Company obtained 4478 points from the strategic knowledge management excellence model, which indicates a gap of 1692 points.
Keywords
strategic knowledge management; strategic knowledge; organizational knowledge management process; excellence patterns
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