آمار

تعداد نشریات39
تعداد شماره‌ها1,169
تعداد مقالات8,429
تعداد مشاهده مقاله6,295,884
تعداد دریافت فایل اصل مقاله3,543,524
تیزرو, علی. (1392). طراحی مدل چابکی زنجیره تأمین. پدافند الکترونیکی و سایبری, 15(42), 4-17.
علی تیزرو. "طراحی مدل چابکی زنجیره تأمین". پدافند الکترونیکی و سایبری, 15, 42, 1392, 4-17.
تیزرو, علی. (1392). 'طراحی مدل چابکی زنجیره تأمین', پدافند الکترونیکی و سایبری, 15(42), pp. 4-17.
تیزرو, علی. طراحی مدل چابکی زنجیره تأمین. پدافند الکترونیکی و سایبری, 1392; 15(42): 4-17.

طراحی مدل چابکی زنجیره تأمین

مدیریت زنجیره تأمین
مقاله 1، دوره 15، شماره 42، اسفند 1392، صفحه 4-17    اصل مقاله (587.59 K)
نویسنده
علی تیزرو*
دانشگاه هرمزگان
تاریخ دریافت: 21 مرداد 1392،  تاریخ بازنگری: 01 بهمن 1392،  تاریخ پذیرش: 12 بهمن 1392 
چکیده
امروزه سازمان‌ها با مسائلی هم‌چون واکنش سریع به نیازهای مشتریان، شرایط رقابتی بسیار سخت در بازار و افزایش سطح تحولات محیطی رو به­ رو هستند. در چنین محیطی، سازمان‌ها به­ صورت سنتی و با روش‌های گذشته قابل هدایت و کنترل نمی­ باشند. لازمه واکنش مؤثر و مفید به این تغییرات و کسب مزیت رقابتی از فرصت‌های حاصله، دست­یابی به چابکی سازمانی است. از آن جا که موفقیت سازمان‌ها در چنین شرایطی به تنهایی حاصل نمی­ شود، لذا زنجیره تأمین سهم بسیاری در این موفقیت دارد، به همین منظور، اهمیت ورود چابکی به زنجیره تأمین بیشتر نمود می‌یابد. زیرا چنین زنجیره­ای می‌تواند به سرعت و به­طور مؤثری به تغییرات بازار واکنش نشان دهد. از این رو از فاکتورهای اصلی موفقیت در زنجیره تأمین چابک، بررسی جامعی صورت گرفت و 11 فاکتور شناسایی شده و سپس با یافتن ارتباطات این فاکتورها در تحقیقات گذشته، مدل چابکی زنجیره تأمین طراحی گردید.
کلیدواژه‌ها
چابکی؛ زنجیره تأمین؛ فاکتورهای اصلی موفقیت
مراجع
[1]. Li, D. and O’Brien, C. (1999), Integrated disation modeling of supply chain efficiency, International Journal of Production Economics, 59, 147-157.

[2]. Worldwatch institute (2002), Globalization straining planets health, news release.

[3]. Christopher, M.& Towill, D.R.(2002), An integrated model for the design of agile supply chains. International Journal of physical Distribution and logistics, 31(4), 235-246.

[4]. Teece, D. J., Pisano, G., and shuen, A.,(1997), Dynamic capability and strategic management, Strategic Management Journal, 18(7), 509-533.

[5]. Yusef, Y.Y., Sarhadi, M., Gunasekaran, A., (1999) Agile manufacturing:the drivers, concepts and attributes. International Journal ofProduction Economics 62, 33–43.

[6]. Giachetti Ronald E., Martinez Luis D., S!aenz Oscar A., Chin-Sheng Chen, (2003) Analysis of the structural measures of flexibility and agility using a measurement theoretical framework, International Journal ofProduction Economics, 86, 47–62.

 [7]. Iacocca Institute (1991), 21 st Century Manufacturing Enterprise Strategy, An Industry Led View, Vol. 1& 2, Iacocca Institute, bethlem, PA.

[8]. Gunasekaran, A., Patel, C., Tirtiroglu, E., (2001) Performance measure and metrics in a supply chain environment. InternationalJournal of Operations & Production Management .21 (1/2), 71–87. 2001.

 [9]. جعفرنژاد، احمد. شهائی، بهنام. «چابکی سازمانی و تولید چابک»، موسسه کتاب مهربان نشر، چاپ اول، 1386.

[10]. Agarwal, A., Shankar, R., Tiwari, M.K., (2007), Modeling agility of supply chain, Industrial Marketing Management, 36, 443-445.

[11]. Goldman, S.L., Nagel, R.N., Preiss, K., (1995) Agile Competitors and Virtual Organizations. New York: Van Nostrand Reinhold.

[12]. Braunschidel Michael J., (2005), Antecedents of supply chain agility: an empirical investigation,The State Univercity of New York at Buffalo.

[13]. Fliedner, D., & Vokurka, R. J. (1997), Agility: Competitive weapon of the 1990s and beyond? Production and Inventory Management Journal, 38 (3), 19-24.

[14]. Katayama, H., & Bennett, D. (1999), Agility adaptability and leanness: A comparison of concepts and a study of practice. International Journal of Production Economics, 60-61, 43-51.

[15]. Christopher, M., (2000), The Agile supply chain: Competing in volatile Markets, Industrial Marketing Management 29, 37–44 .

[16]. Mason-Jones, R., Naylor, B.,& Towill, D. R.(2000), Engineering the agile supply chain. International Journal of Agile Management systems, 2(1), 54-61

[17]. Tolon, W. J (2000). Virtual situation room: Connecting people across enterprises for supply chain agility. Computer Aided Design, 32, 109-117.

[18]. Van Hoek, Harrison Alan and Christopher Martin, (2001), Measuring agile capabilities in the supply chain, International Journal of Operations & Production Management, Vol.21, No.1/2, pp. 126-147.

[19]. Aitken, J., Christopher, M., & Towill, D. (2002). Understanding implementing and exploiting agility and leanness. International Journal of Logistics: Research and Applications, 5(1),59-74.

[20]. Stratton R., Warburton R.D.H., (2003), The strategic integration of agile and lean supply. International Journal Production Economics. 85 183-198.

[21]. Svensson, G. (2001), Perceived trust towards suppliers and customers in supply chains of the Swedish automotive industry. International Journal of physical Distribution and Logistics Management, 31(9), 647-662.

[22]. Baker Peter, (2008), The design and operation of distribution centres within agile supply chains, International Journal of Production Economics, 111, 27–41.

 [23]. Bal, J., Wilding, R., & Goundry, J. (1999).Virtual teaming in the agile supply chain. International Journal of Logistics Management, 10(2), 71-83.

[24]. Holweg Matthias, (2005) The three dimensions of responsiveness, International Journal of Operations & Production Management, Vol. 25 No. 7.

[25]. Swafford, P. M., Ghosh, S. and Murthy,M.(2006) The antesedents of supply chain agility of a firm: scale development and model testing, Journal of Operation Management, 24, 170-188.

[26]. Power, D., Sohal, A., Rahman, S.,(2001) Critical success factors in agile supply chain management, Intrnational Journal of Physical Distribution & Logistics management, Vol. 31, No. 4, 247-265.

[27]. Harrison, A., Christopher, M. and van Hoek, R. (1999), Creating the Agile Supply Chain, Institute of Logistics & Transport, London.

[28]. Plonka FE. Developing a lean and agile work force. International Journal of Human Factors in Manufacturing 1997;7(1):11–20.

[29]. Gunasekaran, A. (1999), Agile manufacturing: a framework for research and development, International Journal of Production Economics, pp. 87-105.

[30]. Shafer Richard A., (2001), Dyer Lee, Kilty Janine, Amos Jeff, Ericksen Jeff, Human Resource Management. Vol. 40, Iss. 3; pg. 197

 [32]. Sherehiy, B. Karwowski, W and Layer, J. (2007), Areview of enterprise agility: concepts, frameworks, and attributes, Intrnational Journal of Industrial Ergonomics , 37, P.P. 445-460.

[33]. Lee, H. L., So, K. C., & Tang, C. S. (2000). Value of information sharing in a two level supply chain. Management Science, 46(5), 626-643.

 [34]. Day, G. S., 1990. Market-Driven Strategy: Processes for Creating Value. The Free Press, New York, NY.

 [35]. Anderson, D. L., & Lee, H. L. (1999). Synchronized supply chain: The new frontier. In D. Anderson (Ed), Achieving Supply Chain Excellence Through Technology. San Francisco, CA: Montgomery Research.

[36]. Mentzer, J. T., Foggin, J. H., & golicic, S. L. (2000 September/ October). Collaboration: The enablers, Impediments, and benefits. Supply Chain Management Review, 52-58.

[37]. Christopher, M., & Jittner, U. (2000). Developing strategic partnership in the supply chain: A practitioner perspective. European Journal of Purchasing and Supply Chain Management, 6(2), 117-127.

[38]. Sherehiy, B. Karwowski, W and Layer, J (2007), A review of enterprise agility: Concepts, frameworks, and attributes, International Journal of Industrial Ergonomics 37, P.P. 445- 460.

[39]. Vickery, S. K., Calantone, R., & Droge, C (1999), Supply chain flexibility: An empirical study. The Journal of Supply Chain, 35(3), 16-24.

[40]. Aitken James, Christopher Martin, Towill Denis, (2002), Understanding and exploiting agility and leanness, Internatinal Journal of Logistics:Research and Applications, Vol.5, No, 1.

[41]. Cohen, M.A., Mallik, S., (1997), Global supply chain research and applications. Production and Operation Management 6 (3), 193–210.

[42]. Zhang, Q., Vonderembrse, M.A., Lim, J., 2002a. Value chain flexibility: a dichotomy of competence and capability, InternationalJournal of Production Research, 40 (3), 561–583.

[43]. Rayport, J.F., Sviokla, J.J., (1995), Exploiting the Virtual Value Chain. Harvard Business Review, November–December.

[44]. Porter, M.E., (1998), On Competition, Harvard Business School Press, Cambridge, MA.

[45]. Manisra Baramichai, (2007), Supplier partnership establishment under uncertainties for agile organization, Lehigh university, september.

[46]. Jayaram, J., Vickery, S. K., & Droge, C. (1999). An empirical study of time-based competition in the North America automotive supplier industry. International Journal of Operations and Production Management, 19(10), 1010-1033.

[47]. Vickery, S. K., Calantone, R., & Droge, C (1999), Supply chain flexibility: An empirical study. The Journal of Supply Chain, 35(3), 16-24.

[48]. Handfield, R. B., & Pannesi, R. T. (1992). An empirical Study of delivery speed and reliability. International Journal of Operation and Production Management, 12(2), 58-72.

[49]. Tersine, R. J., & Himmingbird, E. A. (1995). Lead-time reduction: The search for competitive advantage. International Journal of Operation and Production Managemen, 15(2), 8-18.

[50]. Ray Saibal, (2001), Lead time management in supply chains, Univer of Waterloo, Ontario, Canada.

[51]. Van Beek, P. and Putten, C. (1987), OR contribution to flexibility improvement in production/ inventory system, European Journal of Operation Research, 31, 52-60.

[52]. Simchi-Levi, D., Kaminsky, P. and Simchi-Levi, E. (2000). Designing and managing the supply chain: concept, strategy and case studies, McGraw-Hill, Higher Education, USA.

[53]. Suri, R (1998), Quick response manufacturing: A companywide approach to reducting lead time, Productivity Press, USA.

[54]. Smith, M. D. Baily J. and Brynjolfsson, E. (2000), Understanding digital markets: review and Assessment, Understanding the Digital Economy, Erik Brynjolfsson and Brian Kahin (eds.), MIT press, USA.

[55]. Cooper, R., & Slagmulder, R. (1998), Cost management beyond the boundaries of the firm. Management Accounting, 18-20.

[56]. Gunasekaran, A., & McGaughey, R.E. (2003), TQM is supply chain management. The TQM Magazine, 15(6), 361-363.

[57]. Beamon, B. M., & Ware, T.M. (1998), A process quality model for the analysis, improvement and control of supply chain system. Logistics Information Management, 11(2), 105-113.

[58]. Yusef, Y.Y., Sarhadi, M., Gunasekaran, A., (1999), Agile manufacturing: the drivers, concepts and attributes. International Journal of Production Economics, 62, 33–43.

[59]. Gunasekaran, A., Patel, C., & Tirtiroglu, E. (2001), Performance measures and metrics in a supply chain environment. International Journal of Operation and Production Managemen, 21(1/2), 71-87.

[60]. Toring Lin, C. and et.al (2005), Agility evalution using fuzzy logic, International Journal of Production Economics, pp.1-16.

[61]. Gunasekaran, A. (1998), Agile manufacturing: enablers and an implementation framework, International Journal of Operation and Production Managemen, Vol. 36 No. 5, PP.1223-47.

[62]. Petri Helo, You Xiao, & Jianxin Rojer Jiao, (2006), A web- based logistics management system for demand network design, Journal of Manufacturing Technology Management, 17(8), pp1058-1077.

[63]. Jharkharia S., Shankar R., (2004), IT enablement of supply chains: modeling the enablers, International Journal of Productivity and Performance Management, 53(8), pp. 700-712.

[64]. Swafford, Patricia M., Soumen Ghosh & Nagesh Murthy, (2005), The antecedents of supply chain agility of a firm: Scale development and model testing, Journal of Operations Management, 24, pp 170-188.

[65]. White, A., Daniel, E.M., Mohdzain, M. (2005), The role of emergent information technologies and systems in enabling supply chain agility,International, Journal of Information Management 25 396–410.

[66] Gunasekaran, A., Lai, K.H., Cheng, T.C., (2008), Responsive supply chain:Acompetitive strategy in a networked economy, Omega 36, 549 – 564.

[67]. Van Hoek, R. (2001), Epilogue: moving forward withe agility, International Journal of phisical distribution & Logistics management, 31(4), pp 289-303.

[68]. Frohlich MT, Westbrook R. ( 2001) Arcs of integration: an international study of supply chain strategies. Journal of operations Management, 19(2), 185-200.

[69]. Shah, R., Goldstein, S. M., & Ward, P. T., 2002. Aligning Supply Chain Management. Characteristics and Interorganizational Information System Types: An Exploratory Study. IEEE Transactions of Engineering Management, 49 (3), 282-292.

[70]. Hill, C. A., & Scudder, G. D., (2002), The use of electronic data interchange for supply chain coordination in the food industry. Journal of Operations Management 20, 375-387.

[71]. Rosenzweig, E. D., Roth, A. V., & Dean, J., J.W., (2003). The influence of an integration strategy on competitive capabilities and business performance: An exploratory study of consumer products manufacturers. Journal of Operations Management, 21 (4).

[72]. Ettlie, J. E., (1997), Integrated design and new product success. Journal of Operations Management 15, 33-55.

[73]. Carr, A. S., & Pearson, J. N., (1999), Strategically managed buyer-supplier relationships and performance outcomes. Journal of Operations Management 17, 497-519.

[74]. Shah, R. (2002), A Configurational View of Lean Manufacturing and Its Theoretical Implications. Ohio State University, Columbus, OH.

[75]. Khawaja A Saeed, (2004), Information technology antecedents to supply chain integration and firm performance, University of South Carolina.

[76]. Palaniappan , A. (2004), Developing an agile manufacturing system and its standards for supply chain of automotive industry, Texas A&M University, Kngsville.

[77]. Yusuf, Y. Y., Gunasekaran, A., Adeleye, E. O., & Sivayoganathan, K. (2004), Agile supply chain capabilities: Determinants of competitive objectives. European Journal of Operation Research, 159,379-392.

[78]. Christopher Martin, Lowson Robert and Peck Helen, (2004), Creating agile supply chain in the fashion industry, International Journal of Retail & Distribution Management, Vol.32, No. 8, pp. 367-376.

[79]. Meredith, S. and Francis, D. (2000), Journey towards agility: the agile wheel explored, The TQM Magazine, Vol. 12 No. 2, pp. 137-43.

[80]. Slone, R.E. (2004), Leading a supply chain turnaround, Harvard Business Review, Vol. 82 No. 10, pp. 114-21.

[81]. Siah Chiang W., Trinder Debbie, Olynyk John K., Iron overload, Clinica Chimica Acta , 358 (2005) 24–36

[82]. Faisal Mohd Nishat, Banwet D.K., Shankar Ravi, (2006), Supply chain risk mitigation:modeling the enablers, Business Process Management Journal, Vol. 12 No. 4, pp. 535-552.

[83]. Torng lin, C., and et.al (2004), Agility index in the supply chain, International Journal of Production Economics, pp.1-15.

[84]. Gunaskaran, A., etal, (2008), A competitive strategy in a networked economy, Omega, 36, 549-564.

[85]. Agarwal, A., Shankar, R(2002). Modeling integration and responsiveness on a supply chain performance: A system dynamics approach. International Journal System Dynamics and Policy-Making, XIV(1&2), 61-83.

[86]. Anderson, D. L., & Lee, H. L. (1999). Synchronized supply chains:the new frontier. In D. Anderson (Ed), Achieving Supply Chain Excellence Through Technology. San Francisco, CA: Montgomery Research.

[87]. Lee, H. L., Padmanabhan, V., & Whang, S. (1997). Information distortion in a supply chain: The bull whip effect. Management Science, 43(4), 546-558.

[88]. Upton, D.M. (1994), The management of manufacturing flexibility, California Management Review, Winter, 72-89.

[89]. Koste, L. L., & Malhotra, M. K., (1999), A theoretical framework for analyzing the dimensions of manufacturing flexibility. Journal of Operations Management 18(1), 75-93.

[90]. Zhang, Q., Vonderembrse, M.A., Lim, J., (2002), Value chain flexibility: a dichotomy of competence and capability. International Journal of Production Research 40 (3), 561–583.

[91]. Gerwin, D. (1993), Manufacturing flexibility: strategic perspective, Management Science, 39(4), 395-410.

[92]. Sharifi, H., Zhang, Z. (2001), Agile manufacturing in practice: application of a methodology, International Journal of Operations & Production Management, 21(5/6), pp. 772-794.

[93]. Sethi, A.K., Sethi, S.P., (1990), Flexibility in manufacturing: a survey. The International Journal of Flexible Manufacturing Systems, 2, 289–328.

[94]. Braunscheidel, Michael J., (2005) Antecedents of supply chain a agility: an empirical investigation, The State University of New York at Buffalo.

[95]. Porter, M., (2001), Strategy and the internet, Harvard Businss Review, march. Pp. 63-78.

[96]. شهائی بهنام، رجب زاده علی، بررسی ابعاد ارزیابی چابکی سازمانی در سازمان‌های دولتی با رویکرد فناوری اطلاعات، دومین کنفرانس بین‌المللی مدیریت فناوری اطلاعات و ارتباطات، اسفند ماه، ایران، 1384.

[97]. Shah, R., & Ward, P. T., (2003) Lean manufacturing: context, practice bundles, and performance. Journal of Operations Management, 21 (2), 129-149.

[98]. Sharp, J.M., Irani, Z., Desai, S., 1999. Working towards agile manufacturing in the UK industry. International Journal of Production Economics, 62 (1–2), 155–169.

[99]. Zhang, Q., Vonderembse, M. A., & Lim, J., (2003), Manufacturing flexibility: defining and analyzing relationships among competence, capability and customer satisfaction. Journal of Operations Management 21 (2), 173-191.

[100]. White, R. E., & Pearson, J. N., (2001), JIT system integration and customer service. International Journal of Physical Distribution and Logistics Management, 31 (5),313-333.

[101]. Mason-Jones, R., & Towill, D. R., (1999), Using the Information Decoupling Point to Improve Supply Chain Performance. The International Journal of Logistics Management, 10 (2), 13-26.

[102]. Swafford Patricia M., Ghosh Soumen, MurthyNagesh, (2008), Achieving supply chain agility through IT integration and flexibility, International Journal of Production Economics , 116 , 288–297

[103]. Tersine, R. J., & Himmingbird, E. A. (1995), Lead-time reduction: The search for competitive advantage. International Journal of Operations and Production Management, 15(2), 8-18.

[104]. Partricia Swafford, (2003), Theoretical development and emprical investigation of supply chain agility, GeorgiaIinstitute ofTtechnology.

[105]. Mason- Jones R., Naylor B. and Towill D.R. )2000(, Lean, Agile or Leagile? Matching your supply chain to the marketplace International Journal Production Research, , vol. 38, No. 17, 4061-4070.

[106]. Masn, S.J., Cole, M. H. Ulrey, B.T., & Yan, L. (2002), Improving electronics manufacturing supply chain through outsourcing. . International Journal of physical Distribution and Logistics Management, 32(7), 610-620.

[107]. Yeung, Andy C.L., (2008), Strategic supply management, quality initiatives, and organizational performance, Journal of Operations Management 26 , 490–502.

[108]. Beamon, B. M., & Ware, T.M. (1998), A process quality model for the analysis, improvement and control of supply chain systems. Logistics Information Management, 11(2), 105-113.

[109]. Sharifi, H., Zhang, Z (1999) , A methodology for achieving agility in manufacturing organization, International Journal of Production Economics, 62 (1999) 7-22.

[110]. Koste, L. L., & Malhotra, M. K., (1999) A theoretical framework for analyzing the dimensions of manufacturing flexibility. Journal of Operations Management, 18 (1), 75-93.

[111]. Gerwin, D. (1993), Manufacturing flexibility – a strategic perspective, Management Science, Vol. 39 No. 4, pp. 395-409.

[112]. Gillyard, A. E.,(2003) The relationship among supply chain characteristics, logistics and manufacturing strategies, and performance, Ohio State University.

[113]. Ray, S. (2001), Lead time management in supply chains, University of Waterloo, Ontario, Canada.

[114]. Grenoble, W. L., (1994) Managing logistics quality, speed and complexity lessons from the field service industry, The Pennsylvania State University.

[115]. Hausman, W. H., (2000), Supply chain metrics, Stanford University, working paper, December 14.

[116]. Ramdas, K. and Spekman, R. E. (2000). Chain or Shackles: understanding what drives supply chain performance, Interfaces, 30, 4, 3-21.

[117]. Patil Rahul, (2006), Improved techniques for due date quotation in realistic production environments, Univercity of Colorado.

[118]. Narasimhan, R., Jayaram, J., & Carter, J. R., (2001), An Empirical Examination of the Underlying Dimensions of Purchasing Competence. Production and Operations Management , 10 (1), 1-15.

[119]. Frohlich, M. T., & Westbrook, R., (2002) Demand chain management in manufacturing and services: web-based integration, drivers and performance. Journal of Operations Management, 20 (6), 729-745.

[120]. Noble, D. (1997), Purchasing and supplier management as a future competitive edge. Logistics Focus   5(5), 23-27

[121]. Magretta, J. (1998), Fast global and enterepreneurial: supply chain management, Hong Kong style- an interview with victor fung, Harvard Business Review, 76(5), 102-114.

[122]. Wines  L., (1996), High order strategy for manufacturing. The Journal of Business Strategy , 17 (4), 32-3.

[123]. Tan KC, Kannan VR, Handfield RB. (1998), Supply chain management: supplier performance and firm performance. International  Journal of Purchasing and Materials Management, 34(3), 2-9.

[124]. Antonio K.W. Lau, Yam Richard C.M., Tang Esther , The impacts of product modularity on competitive capabilities and performance: An empirical study, Int. J. Production Economics, NO;105, 2007

[125]. Tarı´ J. J., Molina J. F.,  Castejo´n J. L., (2007), The relationship between quality management practices and their effects on quality outcomes, European Journal of Operational Research, 183 , 483–501.

[126]. Li Suhong, Lin Binshan, (2006), Accessing information sharing and information quality in supply chain management, Decision Support Systems 42, 1641–1656.

[127]  Agarwal A., Shankar R., Tiwari M.K., (2005), Modeling the metrics of lean, agile and leagile supply chain:An ANP-based approach, European Journal of Operational Research

[128]. Slack, N., (1987), The flexibility of manufacturing systems. International Journal of Operations and Production Management, 7 (4), 35–45.

[129]. Christopher M., (1992), Logistics and Supply Chain Management: Strategies for Reducing Costs and Improving Services, Pitman, London.

 [130]. Day G.S. (2000) Managing market relationships. Journal of the Academyof Marketing Science ,28(1):24–30.

[131]. Claycomb C, Droge C, Germain R., (1999), The effect of justin-time with customers on organizational design and performance. International Journal of Logistics Management, 10(1)37–58.

[132].Pall  Gabriel A., (1987), Quality process management, Newjersey, Prentice – Hall.

[133]. Chase Christopher, Perina Debra,(2001) Effects of a continuous quality improvement program on helicopter liftoff times, Prehospital Emergency Care; Oct/Dec; 5, 4,

[134]. Juran, J.M., (1988), On Planning for Quality. Collier Macmillan,London.

[135]. Gerwin, D. A. (1987), What does Tokyo: use product quality realtyment, Sloan Management Review, Fall, pp. 25-43, 1984.  

[136]. Hopp W. J.,  Spearman M. L. (2001), Factory Physics: Foundations of manufacturing management, McGra-Hill, New Yourk .

[137]. Simon Judith C, Kaiser Kate M, Beath Cynthia, Goles Timothy, Gallagher Kevin, (2007),Information Technology Workforce Skills: Does Size Matter?, Information Systems Management, 24, 4; ABI/INFORM Global,pg. 345

[138]. Zigarelli M. (1996), Human resources and bottom – line, Academy of  Management Executive, 10 (2), 63-64.

[139]. Claiborne D.M. (1992), The factor structure inherent in generalizable workforce skills needed for the future, University of Missouri, Columbia.

[140].  Falk Martin,  Seim Katja, (2001), Workers' skill level and information technology: a censored regression model, International Journal of Manpower. Vol. 22, Iss. 1/2; pg. 98.

[141]. Ozdemir D. Collaborative planning and replenishment policies, (2004), UMI : 3146458.

[142]. Alotaibi M.A., (2005) Productivity enhancement through process integration, Texas A&M University.

[143]. Hickey J.,  Siegel J., (2008), Improving service delivery through integrated quality initiatives: A case study, IBM SYSTEMS JOURNAL, VOL 47, NO 1.

آمار
تعداد مشاهده مقاله: 725
تعداد دریافت فایل اصل مقاله: 879