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تأثیر ویژگی های سازمانی، زیرساخت مدیریت دانش و جهتگیری کارآفرینانه بر رضایت از ارتباطات شغلی (نمونه پژوهش: شرکت مادر تخصصی بازرگانی دولتی ایران) | ||
مدیریت راهبردی دانش سازمانی | ||
دوره 3، شماره 3 - شماره پیاپی 10، آذر 1399، صفحه 1-32 اصل مقاله (766.32 K) | ||
نوع مقاله: مطالعه موردی | ||
نویسندگان | ||
سعید کاظم پوریان* 1؛ فاطمه محمدی2؛ محمدرضا تقوا3 | ||
1دانشجوی دکتری، مدیریت فناوری اطلاعات، دانشگاه علامه طباطبائی، تهران، ایران | ||
2دانشجوی کارشناسی ارشد، مدیریت فناوری اطلاعات، دانشگاه علامه طباطبائی، تهران، ایران | ||
3دانشیار، مدیریت توسعه سیستمها، دانشگاه علامه طباطبائی، تهران، ایران | ||
تاریخ دریافت: 05 خرداد 1399، تاریخ بازنگری: 20 تیر 1399، تاریخ پذیرش: 20 مهر 1399 | ||
چکیده | ||
رضایت از ارتباطات شغلی کارکنان سازمان، تحت تأثیر عوامل متعددی قرار میگیرد. هدف از این پژوهش، بررسی اثر ویژگیهای سازمانی، زیرساخت مدیریت دانش و جهتگیری کارآفرینانه بر رضایت از ارتباطات شغلی کارکنان است. این پژوهش با رویکردی کمّی اجرا شده و دادههای آن از طریق پرسشنامهای برخط و آفلاین جمعآوری شدند. بررسی این روابط نیازمند بررسی عمیق یک سازمان با زمینه مرتبط است و به همین دلیل شرکت مادر تخصصی بازرگانی دولتی ایران برای این پژوهش انتخاب شد. برای تحلیل دادهها از مدل معادلات ساختاری و نرمافزار SmartPLS استفاده شد. در این راستا 9 فرضیه تدوین شدند که در انتها 6 مورد از آنها مورد تائید قرار گرفت و 3 فرضیه دیگر رد شدند. نتایج این پژوهش نشان دادند که ویژگیهای سازمانی، رابطه معناداری با ابعاد زیرساخت مدیریت دانش (فناوری، ساختار و فرهنگ)، جهتگیری کارآفرینانه و رضایت از ارتباطات شغلی دارد و فرهنگ نیز خود بهعنوان یکی از زیرساختهای مدیریت دانش، رابطه معناداری با رضایت از ارتباطات شغلی دارد، اما فناوری، ساختار و جهتگیری کارآفرینانه، رابطه معناداری با رضایت از ارتباطات شغلی ندارند. این یافتهها به درک بهتر رضایت از ارتباطات شغلی کارمندان سازمان و افزایش آن از طریق بهبود و اصلاح زیرساخت مدیریت دانش در سازمانها کمک میکند. | ||
کلیدواژهها | ||
جهتگیری کارآفرینانه؛ رضایت از ارتباطات؛ زیرساخت مدیریت دانش؛ مدلسازی معادلات ساختاری | ||
عنوان مقاله [English] | ||
The Effect of Organizational Characteristics, Knowledge Management Infrastructure and Entrepreneurial Orientation on Job Communication Satisfaction (Case Study: Government Trading Corporation of Iran) | ||
نویسندگان [English] | ||
Saeed Kazempourian1؛ Fatemeh Mohammadi2؛ Mohammad Reza Taghva3 | ||
1Ph.D. student of Information Technology Management, Allameh Tabataba’i University, Tehran, Iran | ||
2Masters student of Information Technology Management, Allameh Tabataba’i University, Tehran, Iran | ||
3Associate Professor of System Development Management, Allameh Tabataba’i University, Tehran, Iran | ||
چکیده [English] | ||
Job communication satisfaction of organizational staff is affected by many factors. The purpose of this research has been to investigate the effect of organizational characteristics, knowledge management infrastructure and entrepreneurial orientation on job communication satisfaction. The study has been conducted through a quantitative approach and its data collected through an offline questionnaire. Investigating these relationships requires an in-depth study of an organization and due to this, Government Trading Corporation of Iran has been selected for the study. Structural equation modeling and factor analysis have been used for data analysis. In this regard, 9 hypotheses were formulated, 6 of which were finally approved and 3 rejected. The results showed that organizational characteristics have a significant relationship with the dimensions of knowledge management infrastructure (technology, structure and culture), entrepreneurial orientation and job communication satisfaction, and culture itself as an infrastructure of knowledge management has a significant relationship with job communication satisfaction, but technology, structure and entrepreneurial orientation do not have a significant relationship with job communication satisfaction. These findings help to have a better understanding of the employees' job communication satisfaction, enhancing it by improving and modifying the knowledge management infrastructure in organizations. | ||
کلیدواژهها [English] | ||
Entrepreneurial Orientation, Job Communication Satisfaction, Knowledge Management Infrastructure, Structural Equations Modeling | ||
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