تحلیل نگرش و میزان رضایت غرفه‌داران و ناشران نمایشگاه کتاب دفاع‌مقدس

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- Cutler, Philip and Armstrong (2009). Marketing principles. Translation by Bahram Foruzandeh, Atropat Publishing.

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- Othman & Owen. (2001), “Adopting and Measuring Customer Service Quality (SQ) in Islamic Banks: A Case Study in Kuwait Finance House”, International Journal of Islamic Financial Services Vol. 3(1).