تعداد نشریات | 38 |
تعداد شمارهها | 1,240 |
تعداد مقالات | 8,994 |
تعداد مشاهده مقاله | 7,848,184 |
تعداد دریافت فایل اصل مقاله | 4,708,289 |
تجزیهوتحلیل عوامل مؤثر بر پایداری زنجیره تأمین در مراکز خدمات درمانی در دوران کووید-19 با رویکرد مدلسازی ساختاری-تفسیری | ||
مدیریت زنجیره تأمین | ||
دوره 24، شماره 75، آذر 1401، صفحه 87-99 اصل مقاله (496.55 K) | ||
نوع مقاله: ترویجی | ||
نویسندگان | ||
هیوا مندمی1؛ حسین صیادی تورانلو* 2 | ||
1دانشجوی کارشناسی ارشد مدیریت صنتی گرایش عملکرد، گروه مدیریت، دانشکده علوم انسانی، دانشگاه میبد، میبد، ایران | ||
2دانشیار مدیریت صنعتی، گروه مدیریت، دانشکده علوم انسانی، دانشگاه میبد، میبد ایران | ||
تاریخ دریافت: 07 دی 1400، تاریخ بازنگری: 16 اردیبهشت 1401، تاریخ پذیرش: 19 فروردین 1401 | ||
چکیده | ||
با شیوع همهگیری کووید-19 فشار زیادی بر پایداری زنجیره تأمین مراکز خدمات درمانی وارد شد. ازاینرو هدف تحقیق حاضر شناسایی و طراحی مدل عوامل مؤثر بر پایداری زنجیره تأمین مراکز خدمات درمانی در دوران کووید-19 با استفاده از رویکرد تحلیلی نوین مدلسازی ساختاری-تفسیری است. این پژوهش از لحاظ هدف از نوع تحقیقات کاربردی و از لحاظ شیوه گردآوری دادهها توصیفی پیمایشی است. اطلاعات از منابع کتابخانهای و میدانی جمعآوری شدهاند و از طریق نظرات خبرگان اعتبارسنجی شده است. سپس برای تحلیل روابط بین عوامل شناسایی شده و سطحبندی آنها از رویکرد مدلسازی ساختاری-تفسیری استفاده شده است. نتایج پژوهش حاکی از آن است که 39 عامل که در 8 دسته از فرآیندهای زنجیره تأمین شامل مدیریت ظرفیت، مدیریت تکنولوژی، مدیریت محیط، مدیریت ارائه خدمات، مدیریت مالی، مدیریت مخاطره، مدیریت رویداد و مدیریت ارتباط با مشتری دستهبندی شدهاند، بر پایداری زنجیره تأمین مراکز خدمات درمانی در دوران کووید-19 تأثیرگذارند. همچنین نتایج سطحبندی این فرآیندها با استفاده از رویکرد مدلسازی ساختاری-تفسیری نشاندهنده یک مدل پنج سطحی است که در آن مدیریت ظرفیت با بیشترین تأثیر در سطح اول و مدیریت ارتباط با مشتری و مدیریت رویداد با کمترین تأثیر در سطح پنجم قرار میگیرند. در نهایت نیز پیشنهادهایی به مدیران مراکز خدمات درمانی جهت حفظ پایداری زنجیره تأمین در این مراکز ارائه میگردد. | ||
کلیدواژهها | ||
پایداری زنجیره تأمین؛ مراکز خدمات درمانی؛ کووید-19؛ مدلسازی ساختاری-تفسیری | ||
عنوان مقاله [English] | ||
Analysis of the Factors Affecting the Supply Chain Resilience Against COVID-19 in Health Care Centers with the ISM Approach | ||
نویسندگان [English] | ||
Hiva Mandomi1؛ H. Sayadi2 | ||
1Master science of Management, Meybod University, Meybod, Iran | ||
چکیده [English] | ||
With the accession of Covid-19 epidemic, a lot of pressure was put on the stability of the supply chain of health care centers. Therefore, the purpose of this study is to identify and design a model of factors affecting the stability of the supply chain of health care centers in the Covid-19 era using the new analytical approach of interpretive structural modelling (ISM). This research is an applied and descriptive research. The information is collected from library and field sources and validated through expert opinions. Then, the interpretive structural modelling approach is used to analyze the relationships between the identified factors and their rating. The research results indicate that 39 factors which are classified into 8 categories of supply chain processes (namely, capacity management, technology management, environment management, service delivery management, financial management, risk management, event management and customer relationship management) affected the stability of the supply chain of health care centers during the Covid-19 era. Also, the results of ISM ratings of these processes show a five-level model in which capacity management with the most impact occupies the first level and customer relationship management and event management with the least impact are in the fifth level. Finally, some suggestions for supply chain stability maintenance are presented to the managers of health care centers. | ||
کلیدواژهها [English] | ||
Supply Chain Stability, health care centers, Covid-19, Interpretive Structural Modelling | ||
مراجع | ||
[1] M. Brandenburg, K. Govindan, J. Sarkis, and S. Seuring, "Quantitative models for sustainable supply chain management: Developments and directions," European Journal of Operational Research, vol. 233, pp. 299-312, 2014. [2] P. Ahi and C. Searcy, "Assessing sustainability in the supply chain: A triple bottom line approach," Applied Mathematical Modelling, vol. 39, pp. 2882-2896, 2015. [3] V. Duque-Uribe, W. Sarache, and E. V. Gutiérrez, "Sustainable Supply Chain Management Practices and Sustainable Performance in Hospitals: A Systematic Review and Integrative Framework," Sustainability, vol. 11, pp. 5949, 2019. [4] J. Sarkis, "Supply chain sustainability: learning from the COVID-19 pandemic," International Journal of Operations & Production Management, vol. 41, pp. 63-73, 2021. [5] E. Shahbahrami, H. Amoozad Mahdiraji, and M. Hosseinzadeh, "Prioritizing Determinants of Drug sustainable supply chain management in Hospital Pharmacies," Journal of Health Administration, vol. 23, pp. 89-101, 2020. [6] S. rayat pisha, R. ahmadi cohanali, and M. Abbasi, "Using a Combined Approach of Qualitative & Multi-Criteria Decision Making (Mcdm) Approach iIn Order to Presentation of Sustainable Supply Chains Model in Petrochemical Industry," journal of industrial management studies, vol. 16, pp. 145-180, 2019. [7] A. R. Ghasemi and M. A. Raeiyatpishe, "Presenting A Model For Assessing Of Supply Chain Sustainability With Meta Synthesis Approach," Journal Of Executive Management, vol. 7, pp. 91-112, 2015. [8] J. El Baz and S. Ruel, "Can supply chain risk management practices mitigate the disruption impacts on supply chains’ resilience and robustness? Evidence from an empirical survey in a COVID-19 outbreak era," International Journal of Production Economics, vol. 233, 107972, 2021. [9] R. Handfield, D. J. Finkenstadt, E. S. Schneller, A. B. Godfrey, and P. Guinto, "A Commons for a Supply Chain in the Post-COVID-19 Era: The Case for a Reformed Strategic National Stockpile," Milbank Q, vol. 98, pp. 1058-1090, 2020. [10] s. h. a. Mirghafoori, a. Morovati Sharifabadi, and s. Karimi Takalo, "Using Cognitive Mapping Method in Designing of Sustainable Supply Chain Model in Type-2 Fuzzy Environment," Journal of healthcare management, vol. 8, pp. 51-64, 2017. [11] V. mahmoudi, M. A. Feizpour, H. Amoozad Mahdiraji, and B. dehmoubed sharifabadi, "Designing a Model for Assessing the Sustainable Supply Chain Performance of Governmental Hospitals using Grounded Theory Approach," Journal of Health Administration, vol. 22, pp. 103-118, 2019. [12] A. Belhadi, S. Kamble, C. J. C. Jabbour, A. Gunasekaran, N. O. Ndubisi, and M. Venkatesh, "Manufacturing and service supply chain resilience to the COVID-19 outbreak: Lessons learned from the automobile and airline industries," Technological Forecasting and Social Change, vol. 163, 120447, 2021. [13] S. H. Mirghafoori, A. Morovati Sharifabadi, and S. Karimi Takalo, "Configuration of Sustainable Supply Chain of Health Services Using the Fuzzy Cognitive Mapping Method: A Case Study on the Hospitals of Kerman, Iran," Journal of Health Promotion Management, vol. 7, pp. 9-17, 2018. [14] A. Gasparatos, M. El-Haram, and M. Horner, "A critical review of reductionist approaches for assessing the progress towards sustainability," Environmental impact assessment review, vol. 28, pp. 286-311, 2008. [15] S. Seuring and M. Müller, "Core issues in sustainable supply chain management–a Delphi study," Business strategy and the environment, vol. 17, pp. 455-466, 2008. [16] P. Shrivastava, "The role of corporations in achieving ecological sustainability," Academy of management review, vol. 20, pp. 936-960, 1995. [17] C. Martins and M. Pato, "Supply chain sustainability: A tertiary literature review," Journal of Cleaner Production, vol. 225, pp. 995-1016, 2019. [18] N. Gupta and G. Soni, "A Decision-Making Framework for Sustainable Supply Chain Finance in Post-COVID Era," International Journal of Global Business and Competitiveness, 16, pp. 29-38, 2021. [19] C. Barrow, "Environmental Issues in Development," The International Encyclopedia of Anthropology, pp. 1-10, 2018. [20] D. Wittstruck and F. Teuteberg, "Understanding the success factors of sustainable supply chain management: empirical evidence from the electrics and electronics industry," Corporate social responsibility and environmental management, vol. 19, pp. 141-158, 2012. [21] M. Pagell and A. Shevchenko, "Why research in sustainable supply chain management should have no future," Journal of supply chain management, vol. 50, pp. 44-55, 2014. [22] L. Olfat and E. Mazrooii Nasr Abadi, "A model for measuring sustainability of supply chain, case study: mechain made carpet industry of Iran," Iranian journal of management sciences, vol. 9, pp. 29-46, 2014. [23] C. L. Karmaker, T. Ahmed, S. Ahmed, S. M. Ali, M. A. Moktadir, and G. Kabir, "Improving supply chain sustainability in the context of COVID-19 pandemic in an emerging economy: Exploring drivers using an integrated model," Sustainable Production and Consumption, vol. 26, pp. 411-427, 2021. [24] M. Sharma, S. Luthra, S. Joshi, and A. Kumar, "Developing a framework for enhancing survivability of sustainable supply chains during and post-COVID-19 pandemic," International Journal of Logistics Research and Applications, pp. 1-21, 2020. [25] D. W. Cho, Y. H. Lee, S. H. Ahn, and M. K. Hwang, "A framework for measuring the performance of service supply chain management," Computers & Industrial Engineering, vol. 62, pp. 801-818, 2012. [26] S. H. M. Zailani and K. M. Kumar, "Service supply chain (SSC): proposed SSC practices measurement items for empirical testing," Journal of System and Management Sciences Vol, vol. 1, pp. 11-18, 2011. [27] S. Rajak, K. Mathiyazhagan, V. Agarwal, K. Sivakumar, V. Kumar, and A. Appolloni, "Issues and analysis of critical success factors for the sustainable initiatives in the supply chain during COVID-19 pandemic outbreak in India: A case study," Research in Transportation Economics, 101114, 2021. [28] A. Ghasemi, M. A. Rayatpisheh, A. Haddadi, and S. Rayat pisheh, "Identifying and prioritizing the factors contributting to sustainability of food supply chain," Journal of Environmental Science and Technology, vol. 19, pp. 369-382, 2017. [29] L. M. Ellram, W. L. Tate, and C. Billington, "Understanding and managing the services supply chain," Journal of Supply Chain Management, vol. 40, pp. 17-32, 2004. [30] T. Baltacioglu, E. Ada, M. D. Kaplan, O. Yurt And, and Y. Cem Kaplan, "A new framework for service supply chains," The Service Industries Journal, vol. 27, pp. 105-124, 2007. [31] T. Chi, P. P. D. Kilduff, and V. B. Gargeya, "Alignment between business environment characteristics, competitive priorities, supply chain structures, and firm business performance," International Journal of Productivity and Performance Management, vol. 58, pp. 645-669, 2009. [32] M. Christopher, "Creating resilient supply chains," http://www.som.cranfield.ac.uk/som/dinamic-content/research/lscm/downloads/ExelAdvantage.pdf. [33] F. Bodendorf and R. Zimmermann, "Proactive supply-chain event management with agent technology," International Journal of Electronic Commerce, vol. 9, pp. 58-89, 2005. [34] N. Amani, H. Taghizadeh, and S. Iranzadeh, "Discriminant Analysis of Supply Chain Stability Clusters Based on Lean Tools," Journal of Executive Management, vol. 12, pp. 67-94, 2020. [35] M. Safari, G. Jamali, and B. Bavarsad, "Analyzing Dimensions of Supply Chain Sustainability in Cement Companies Based on LARG Supply Chain Competitive Strategies," Industrial Management, vol. 16, pp. 102-122, 2021. [36] A. Mandal and S. Deshmukh, "Vendor selection using interpretive structural modelling (ISM)," International journal of operations & production management, 1994. [37] M. F. Ansari, R. K. Kharb, S. Luthra, S. Shimmi, and S. Chatterji, "Analysis of barriers to implement solar power installations in India using interpretive structural modeling technique," Renewable and sustainable energy reviews, vol. 27, pp. 163-174, 2013. [38] H. Babu, P. Bhardwaj, and A. K. Agrawal, "Modelling the supply chain risk variables using ISM: a case study on Indian manufacturing SMEs," Journal of Modelling in Management, vol. 16, pp. 215-239, 2021. [39] S. Kumar, R. D. Raut, K. Nayal, S. Kraus, V. S. Yadav, and B. E. Narkhede, "To identify industry 4.0 and circular economy adoption barriers in the agriculture supply chain by using ISM-ANP," Journal of Cleaner Production, vol. 293, 126023, 2021. [40] S. M. Ali, M. A. Hossen, Z. Mahtab, G. Kabir, S. K. Paul, and Z. u. H. Adnan, "Barriers to lean six sigma implementation in the supply chain: An ISM model," Computers & Industrial Engineering, vol. 149, 106843, 2020. [41] T. Kalantari and F. Khoshalhan, "Readiness assessment of leagility supply chain based on fuzzy cognitive maps and interpretive structural modeling: a case study," Journal of Business & Industrial Marketing, vol. 33, pp. 442-456, 2018. [42] N. Agarwal and N. Seth, "Analysis of supply chain resilience barriers in Indian automotive company using total interpretive structural modelling," Journal of Advances in Management Research, vol. ahead-of-print, 2021. [43] P. Thennal VenkatesaNarayanan, R. Thirunavukkarasu, and V. Sunder M, "Indispensable link between green supply chain practices, performance and learning: An ISM approach," Journal of Cleaner Production, vol. 279, 123387, 2021. [44] K. Mathiyazhagan, K. Govindan, A. NoorulHaq, and Y. Geng, "An ISM approach for the barrier analysis in implementing green supply chain management," Journal of cleaner production, vol. 47, pp. 283-297, 2013. | ||
آمار تعداد مشاهده مقاله: 283 تعداد دریافت فایل اصل مقاله: 222 |