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نقش یادگیری سازمانی و فرایند کسب و کار بر عملکرد دانش محور سازمان‌ها (نمونه پژوهش: اداره دارایی زنجان و سازمان صنعت و معدن بجنورد) | ||
| مدیریت دانش سازمانی | ||
| مقاله 7، دوره 3، شماره 2 - شماره پیاپی 9، مرداد 1399، صفحه 167-209 اصل مقاله (696.83 K) | ||
| نوع مقاله: مطالعه موردی | ||
| نویسندگان | ||
| حسین عظیمی* 1؛ احمد مرشدی2؛ داود عباسی3 | ||
| 1دانشیار گروه مدیریت و حسابداری، دانشکده علوم انسانی، دانشگاه زنجان ، ایران | ||
| 2دانشجوی دکترای مدیریت فناوری اطاعات، کسب وکار هوشمند، دانشکده مدیریت و حسابداری، دانشگاه شهید بهشتی تهران، ایران | ||
| 3استادیار گروه مدیریت و حسابداری، دانشکده علوم انسانی، دانشگاه زنجان، ایران | ||
| تاریخ دریافت: 11 اردیبهشت 1399، تاریخ بازنگری: 01 تیر 1399، تاریخ پذیرش: 25 تیر 1399 | ||
| چکیده | ||
| عمده‌ترین سرمایه سازمان‌های تولیدی و خدماتی عصر حاضر، دانشی است که به آن دسترسی دارند. سازمان‌هایی می‌توانند پیشرو و پیشتاز باشند که قادرند بیشترین، معتبرترین و به روز ترین دانش بشری را در حوزه کسب و کارشان در اختیار گیرند و از آن استفاده بهینه کنند و با تصرف دانش، خرد و تجربیات با ارزش افزوده کارکنان و نیز پیاده‌سازی، بازیابی، حفظ و نگهداری دانش به منزلهَ‌ی دارایی‌های ناملموس سازمان استفاده کنند. عملکرد دانش محور بر اساس دیدگاه دانشی در منابع دانش سازمان ریشه دارد. به‌علاوه، این نوع عملکرد تحت تاثیر قابلیت‌های فرایند کسب و کار نیز می‌باشد. به همین منظور، این مطالعه با هدف ارائه مدلی برای تعریف عملکرد بر این اساس انجام شده است. ابزار جمع‌آوری داده‌ها پرسشنامه استاندارد می‌باشد و جامعه آماری کارکنان اداره دارایی زنجان و سازمان صنعت و معدن بجنورد می‌باشد. نمونه آماری این پژوهش شامل 199 نفر از کارکنان اداره دارایی زنجان و سازمان صنعت و معدن بجنورد بودند و پرسشنامه به روش تصادفی ساده بین آن‌ها توزیع شد. مدل مفهومی تحقیق با استفاده از مدل معادلات ساختاری در نرم‌افزار PLS برازش شد. یافته‌های تحقیق نشان می‌دهد، منابع دانشی با نقش واسطه‌ای قابلیت‌های فرایند کسب و کار به‌عنوان مبنای عملکرد دانش محور سازمان هستند. به‌عبارتی، دارایی‌های دانشی و قابلیت‌های فرایندی دو محرک مرتبط در فرایند خلق ارزش در سازمان هستند. به‌طور خاص، سرمایه دانشی بر قابلیت فرآیند دانش تاثیر داشته و همچنین یادگیری سازمانی بر سرمایه دانشی و قابلیت فرآیند کسب و کار بر عملکرد سازمانی شرکت تاثیر دارد. | ||
| کلیدواژه‌ها | ||
| مدیریت دانش؛ سرمایه دانشی؛ قابلیت فرآیند دانش؛ قابلیت فرآیند کسب وکار؛ یادگیری سازمانی؛ عملکرد سازمانی | ||
| مراجع | ||
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ابطحی، سید حسین، صلواتی، عادل (1385). مدیریت دانش در سازمان، تهران. انتشارات پیوند نو. چاپ اول. امین بیدختی، علی‌اکبر وکیانی‌فر، فرنوش (1394). بررسی رابطه مدیریت دانش با عملکرد سازمانی در شرکت‌های بین‌المللی شده ایرانی، فصلنامه تحقیقات بازاریابی نوین علمی-پژوهشی، شماره 16 و 17، صص 63 – 78. حاجی‌زاده، پیمان، سرداری، احمد (1397). تاثیر مدیریت دانش بر بهبود عملکرد نوآورانه سازمان با تاکید بر نقش میانجی یادگیری سازمانی (مورد مطالعه: هولدینگ تولید محصولات پتروشیمی قائد بصیر). نشریه علمی مدیریت راهبردی دانش سازمانی دانشگاه جامع امام حسین (ع). شماره 2: صص63-93. رشید علی‌پور، زهرا، انصاری، منوچهر، سید جوادین، سید رضا (1398). بررسی تاثیر اجرای مدیریت دانش بر عمکلرد سازمانی (نمونه پژوهش: شیر شرکت پگاه). نشریه علمی مدیریت راهبردی دانش سازمانی دانشگاه جامع امام حسین (ع). شماره 7، صص 113-151. شکری، ابوذر، قاضی زاده، ضیاء الدین (1398). بررسی اثر هوش تجاری به‌عنوان ابزار مدیریت دانش در بهبود شاخص های کلیدی عملکرد هولدینگ‌های سرمایه‌گذاری با رویکرد پویایی سامانه. نشریه علمی مدیریت راهبردی دانش سازمانی دانشگاه جامع امام حسین (ع). شماره 7: صص 41-78. عدلی، فریبا (1384)، مدیریت دانش: حرکت به فراسوی دانش. انتشارات فراشناختی اندیشه، تهران. مختاری، امیر. فرضی، مهدیه (1389). آسان سازی تحول با کمک مدیریت دانش. مجله تدبیر. شماره 220. References
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